DisasterAWARE® | Generate a HAR File
Instructions on generating a HAR file to support DisasterAWARE® diagnostics.
The generation of a HAR file varies depending on your browser. Once you've created a HAR file, please email it to disaster@pdc.org. If the HAR file is too large to send over email, contact us at disaster@pdc.org and we'll work out a procedure to get the file to us.
A HAR (HTTP Archive) file, with the file type .har, is a JSON-formatted archive used to record and save interactions between a web browser and a website, typically for troubleshooting and performance analysis.
The generation of a HAR file varies depending on your browser. Once you've created a HAR file, please email it to disaster@pdc.org. If the HAR file is too large to send over email, contact us at disaster@pdc.org and we'll work out a procedure to get the file to us.
A HAR (HTTP Archive) file, with the file type .har, is a JSON-formatted archive used to record and save interactions between a web browser and a website, typically for troubleshooting and performance analysis.
Chrome Browser
Create a HAR File in Chrome Browser
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Bring up the Developer Tools using one of these methods:
- Using Keyboard Shortcut (⌘ command + ⌥ option + ' i ' on MacOS), (Ctrl + Shift + ' i ' on Linux), or (F12 on Windows).
- From Chrome “hamburger menu”, the three bars at the top-right of the browser window, select Tools > Developer Tools. - Navigate to the Network tab.
- Check Disable Cache tab option to prevent caching of resources.
- Refresh/Reload the page to start capturing the network traffic.
- Complete the steps that trigger or demonstrate the issue.
- Right click in the network traffic list and select Save as HAR with content.
- Save the file and send it to PDC for diagnostics.
Other resources: Google Support
Firefox Browser
Create a HAR File in Firefox Browser
- Go to Tools > Web Developer > Network.
- Refresh/Reload the page to start capturing the network traffic.
- Complete the steps that trigger or demonstrate the issue.
- Click on Export followed by Save As...
- Save the HAR file and send it to PDC for diagnostics.
Other resources: Firefox Source Docs
Safari Browser
Create a HAR File in Safari Browser
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Open Safari Preferences by selecting Safari -> Preferences.
- The Safari menu is a little gear icon. - Navigate to the Network tab.
- Refresh/Reload the page to start capturing the network traffic.
- Complete the steps that trigger or demonstrate the issue.
- Right click on the list of requests and select Copy All as HAR.
- Create a new text file with the extension ' .har ' in notepad and paste in the text.
- Save the HAR file and send it to PDC for diagnostics.
Other resources: Generate a HAR file in Safari by Zendesk